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Hi,
My laptop was stolen yesterday and I would like to deactivate the SDL Trados 2022 licence that was on it. I can't seem to do this on the licences page on my RWS Account.
Thanks!
Jenny
RWS Community
Hi,
My laptop was stolen yesterday and I would like to deactivate the SDL Trados 2022 licence that was on it. I can't seem to do this on the licences page on my RWS Account.
Thanks!
Jenny
Jenny Scott We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00780556 .
Jenny Scott We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00780556 .