I had a computer failure and couldn't deactivate my Trados license. I posted a question to support, and they reset the license. When I tried to activate again, I got the following error message: "The specified lock code is invalid".
Can someone assist? Thanks.
Paul Erling We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00781191 .
Paul Erling We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00781191 .
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