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Hello, my computer crashed down, and windows had to be reinstalled. If I try to deactivate my licence I only get a error message. Could you please deactivate my licence as soon as possible? Thank you
RWS Community
Hello, my computer crashed down, and windows had to be reinstalled. If I try to deactivate my licence I only get a error message. Could you please deactivate my licence as soon as possible? Thank you
Nicole Thiel We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00781347 .
Oana Nagy | QA Engineer | RWS Group
Nicole Thiel We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00781347 .
Oana Nagy | QA Engineer | RWS Group