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I have just paid to renew my starter package license.
Payment was accepted OK, but I can't find how to activate the license renewal.
I need step by step instructions (for idiots!).
Help please
RWS Community
I have just paid to renew my starter package license.
Payment was accepted OK, but I can't find how to activate the license renewal.
I need step by step instructions (for idiots!).
Help please
Brian Cox We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00782481 .
Oana Nagy | Developer Experience | QA Engineer | RWS Group
Brian Cox We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00782481 .
Oana Nagy | Developer Experience | QA Engineer | RWS Group