Hi,
I need to recover a lost seat from my network license. With my IT department I was testing with a single seat to see if it worked in a different server in a new VLAN.
For some reason, the license didn't activate so I lost a seat.
Can you help?
Thanks, Pedro
Pedro Duarte We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00782904 .
Pedro Duarte We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00782904 .
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