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I got a new computer and every time I try to deactivate my license (online, offline and on my old device) I get an error message. What should I do?
RWS Community
I got a new computer and every time I try to deactivate my license (online, offline and on my old device) I get an error message. What should I do?
Nina Ramos We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00783044 .
Nina Ramos We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00783044 .