I would like to activate my 2019 studio license on my another laptop as the old one broke down. I have bought a perpetual license in 2019 with my old laptop which broke down yesterday. I manage to retrieve the installation programme but i requires me to input activation code, could you please help? And also my another laptop cannot run Windows 10 update , would that affect my installation? thanks
Chingyi Chan We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00783509 .
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