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Hi,
I am not able to deactivate the license offline since I had issues with the PC and lost access to Trados software.
I would like to restore the license and make it available for the reinstallation.
Regards,
Gabriel
RWS Community
Hi,
I am not able to deactivate the license offline since I had issues with the PC and lost access to Trados software.
I would like to restore the license and make it available for the reinstallation.
Regards,
Gabriel
We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00783510 .
