Hi,
My computer stopped working with a hardware failure. That means I cannot deactivate my Studio 2022 license, but need it on a new PC so I can work.
The new PC is now set up but I would need to transfer the license to it. Could you please help, so I can accept orders again?
Best regards,
Holger.
Holger Thomas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00783552 .
Holger Thomas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00783552 .
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