I can't deactivate my license offline.
I get the message:
An error has occurred with your offline-deactivation. If you continue to have problems, please log a support request.
Is there anyone who can help me with this issue, please? Thank you!
Sandra Iannotti We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00783675 .
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