Can't deactivate Studio 2021 (neither online, nor offline)

Hi

I need to upgrade my computer, but I cannot deactivate my licence, both offline and online.

It seems that Studio is not connected to Internet (while my computer IS connected to the Internet). I am using an iMac with Parallels desktop, Windows 7.

I don't know I how to deactivate licence. Can anyone help me?

Thanks

Barbara

emoji
Parents Reply Children
No Data