Did you try the solution in this KB article?
https://gateway.sdl.com/apex/communityknowledge?articleName=000002528
Paul Filkin | RWS Group
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Hello. I have the same problem, but with a different year: Package 'Microsoft Visual C++ 2022 Redistributable
Could I please get a link for a 64-bit machine?
By the way, I found this: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-microsoft-visual-c-redistributable-version
But it is not clear to me at all which of the links I should use.
I am trying to install TradosStudio2021SR2_16.2.10.9305
By the way, I found this: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-microsoft-visual-c-redistributable-version
But it is not clear to me at all which of the links I should use.
I am trying to install TradosStudio2021SR2_16.2.10.9305
Hi Jana,
Can you please open a new Thread and post the full error message along with a screenshot if possible?
You replied to a 2 years old thread and in case we cannot solve the error you have with a troubleshooting article, we cannot open a support ticket for you from this thread.
Also, please download from your RWS account - Downloads tab, the latest installer for Trados 2021, TradosStudio2021_SR2_CU12_9338 and install this one.
Best regards,
Anca
Anca Stoian | RWS Group