I have Trados Studio 2021 license that was in use in two computers. I had to format one of them. Now, I'm not able to deactivate the license, I always get an error message.
Can you please help?
Thanks a lot in advance.
Ana Freitas

I have Trados Studio 2021 license that was in use in two computers. I had to format one of them. Now, I'm not able to deactivate the license, I always get an error message.
Can you please help?
Thanks a lot in advance.
Ana Freitas

Ana Freitas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00784071 .
Ana Freitas We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00784071 .