When I tried to deactivate Trados 2019 license, an error massage "Revocation is either completed or revocation proof is already uploaded"deactivation was failed. I need trasfer the license from the old PC to the new PC. I need a help to resolve it.

When I tried to deactivate Trados 2019 license, an error massage "Revocation is either completed or revocation proof is already uploaded"deactivation was failed. I need trasfer the license from the old PC to the new PC. I need a help to resolve it.

克彦 須藤 We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00784187 .