after installing the last update of studio 2022 (17.0.6.14092) i experience some problems with TM. if i click inside the concordance window the editor hangs; moreover it is not possible to use ctrl-T to insert a different translation (the focus always returns on the first occurrence). my OS is win10
Francesco Petrolini Yo can get better support if you post your questions into the most appropriate forum, otherwise it can get lost, especially if someone else tries to help. I have moved you to the licensing & installation forum so we can help you with this problem, and I have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00784721 .
Paul Filkin | RWS
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You've done the courses and still need to go a little further, or still not clear?
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Francesco Petrolini Yo can get better support if you post your questions into the most appropriate forum, otherwise it can get lost, especially if someone else tries to help. I have moved you to the licensing & installation forum so we can help you with this problem, and I have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00784721 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
"The issue has been resolved after removing the previous installation and re-installing Trados Studio" .
As far as the support engineer remembered this was a Studio installation issue. He reset the installation folders, Studio was still crashing, so he uninstalled and reinstalled it. That solved the issue.
So just adding this for others who may come across this post.
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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