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Cannot deactivate Trados 2019 license. It was on an old computer that has been damaged. I need to re-install quickly on a newer machine for large incoming translation, but cannot deactivate license. Please help.
RWS Community
Cannot deactivate Trados 2019 license. It was on an old computer that has been damaged. I need to re-install quickly on a newer machine for large incoming translation, but cannot deactivate license. Please help.
Eric Delsman We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00785345 .
Eric Delsman We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00785345 .