Hi,
I can't deactive the license offline to activate it on a new PC. I have tried to fix this with videos and documentation, but no luck. Any support?
Thanks,
Simona

Hi,
I can't deactive the license offline to activate it on a new PC. I have tried to fix this with videos and documentation, but no luck. Any support?
Thanks,
Simona

Simona Nigri I have moved your post to the correct forum. The community help forum is for help in using the community. I also logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00785326 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Simona Nigri I have moved your post to the correct forum. The community help forum is for help in using the community. I also logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00785326 .
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub