Ich habe die Hinweise bezüglich Umbenennung der Plugins und des Trados Ordners mehrmals befolgt, habe das Programm bereits mehrmals deinstalliert und neu installiert, hat jedoch nichts gebracht.
Ich weiß nicht noch tun kann
Bitte dringend um Hilfe!!
Vielen Dank im Voraus
Andreas Nebl We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00785402 .
Andreas Nebl We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00785402 .
Client installed a previous version of Trados Studio 2022 on his other notebook. From this program client copied the plugin-file into the current version.
Now the program starts and seems to work properly.
Client also had an issue with some PDF files, for which I have redirected the client to the PDF Assistant developers here: community.rws.com/.../rws-appstore to ask the developers if this can be improved. We cannot help with third party apps.
It seems that this PDF is too big for the system to handle.
However, client tried some smaller files, and they were converted properly, after some amount of time.
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