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My laptop crashed and I cannot deactivate Studio license online or retrieve it. It is quite urgent to activate it in a new pc and so far no reply from support. Any other way of getting it urgent?
RWS Community
My laptop crashed and I cannot deactivate Studio license online or retrieve it. It is quite urgent to activate it in a new pc and so far no reply from support. Any other way of getting it urgent?
Shirley Gutierrez We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00785843 .
Paul Filkin | RWS
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