Hello,
Hope you are all doing well today.
I have Studio2021 and I'm trying to install TradosStudio2021SR2_16.2.12.9338.exe as administrator.
The error I keep receiving is:
I already deleted the C/programdata.... specific folder, but I'm still getting the error.
Could you please let me know what I'm doing wrong?
Thank you in advance.
Vanessa Correa
Hi again,
Now it got worse.
I upgraded to Studio2022, converted the license, downloaded the exe file, and the error:
So now I don't have any working Studio on my PC.
Please, help.
Thank you in advance.
Vanessa Correa
Vanessa Praça-Correa We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00785826 .
Paul Filkin | RWS Group
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hi Paul, thank you very much, I really appreciate all the help. Best regards. Vanessa
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