how can i get my trados studio to work again after a i had a hard disc change in my computer

Question

I bought a licence ( xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx) 
 SDL Trados Studio 2019 Freelance Plus together with a friend so that we could each use it at eachothers house but i had a hard disc changed in my computer and now my trados is not working and when I try to activate it, I get a sign that says (there are no licences for the licence code that i have.

Ana-Loredana Gabur · Answer

Jahir Hurtado We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00786291 .

Trados Portfolio > 2. Licensing and Installation

how can i get my trados studio to work again after a i had a hard disc change in my computer