Hi,
I am unable to access SDL trados Freelance 2021. I purchased a perpetual license. Unfortunately, I couldn't log a new case to request assistance.
Any help would be greatly appreciated.
Kind regards,
Sarah

Hi,
I am unable to access SDL trados Freelance 2021. I purchased a perpetual license. Unfortunately, I couldn't log a new case to request assistance.
Any help would be greatly appreciated.
Kind regards,
Sarah

Your license is perpetual. Could you please advise if you have recently changed computers?
Kind regards,
Elisa
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Elisa,
Thank you for picking up my case. No, I didn't change computers, but my PC had a virus so I am unsure if this happened in the process of eliminating the virus.
Best regards,
Sarah
Hi Elisa,
Thank you for picking up my case. No, I didn't change computers, but my PC had a virus so I am unsure if this happened in the process of eliminating the virus.
Best regards,
Sarah