Hello, I bought an sdl trados studio 2019 freelance license and cannot reactivate trados after a computer breakdown.

Hello, I bought a license in august 2019 and after a computer breakdown I get an error message if i want to reactivate trados sdl Trados Studio 2019 Freelance Edition. . I don't see this license in my RWS-Account, I am not sure if I have another rws account. How can I find out?

Kind Regards.

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