Hi Team,
I want to format my Laptop and cannot deactivate the Trados 2022 license either online or offline from the Program button.
I need to do the same urgently. Please help.
I am getting the below error when I try to deactivate online.
and when I try to do the same offline 
I am getting the above error.
Please help urgently.
BR
Mugdha
Mugdha Ghate We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00794259 .
Mugdha Ghate We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00794259 .
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