Hi folks, Im having issues to deactivate a license. Even offline it generates an error (An error has occurred with your offline-deactivation. If you continue to have problems, please Please log a support request.) that sends me here and I am still not able to deactivate it. Any help will be appreciated. Regards
Marco Dias We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00794838 .
Oana Nagy | QA Engineer | RWS Group
Marco Dias We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00794838 .
Oana Nagy | QA Engineer | RWS Group
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