I need to transfer my license trados studio 2021 to a new computer.
Online deactivation failed.
Offline deactivation failed as well, error message says there is a problem and ending link sends me to this forum.
I appreciate a quick resolution as my workflow is fully stopped due to this issue.
Several similar queries offered no fix, just always a promise to be contacted by support for resolution.
Thank you for your help
Lars
Lars Kropac We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00794837 .
Oana Nagy | QA Engineer | RWS Group
Lars Kropac We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00794837 .
Oana Nagy | QA Engineer | RWS Group
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