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Upgraded license to Professional, but Trados still shows old Freelance License and will not update. Clicking deactivate license gives error code 219.
RWS Community
Upgraded license to Professional, but Trados still shows old Freelance License and will not update. Clicking deactivate license gives error code 219.
André Couillard We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00794960 .
Paul Filkin | RWS
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You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
I have the same problem. Could you give the the solution you received, please!
Please create a new thread so we can convert it to a support case. You need help from the licence fulfilment team.
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
