Hello there,
My computer crashed and I need to activate Trados Studio 2021 in a new device.
I am getting error messages each time I try to deactivate offline or reset the license.
I appreciate getting help to solve this issue.
Thank you!

Hello there,
My computer crashed and I need to activate Trados Studio 2021 in a new device.
I am getting error messages each time I try to deactivate offline or reset the license.
I appreciate getting help to solve this issue.
Thank you!

Jessica Zan We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00795204 .
Elisa Maxim| RWS Group
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