I would like to activate my Studio 2022 license, but I don't suceed, because deactivating Studio 2021 doesn't work. Can you please help?
Online I get this message: 
Offline this one: An error has occurred with your offline-deactivation.
Ulrike Michiels We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00795494 .
Thank you. I thought I has a support contract (AT), but somehow I cannot access it...
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