I had to reinstall the OS.
I'm trying to activate my Trados Studio 2014 SP2 and Trados Studio 2019 licenses.
I've downloaded and installed both applications.
Applications are now prompting me to enter license activation codes.
I forgot the activation codes. Please help. Thank you.
Manuel Delgado We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00796176 .
The case has been submitted for your Trados 2019 license. As for Trados 2014, it won't work anymore, as you already upgraded it long ago. If you are interested in using an older version, Trados 2017 might work as long as it is installed on the same PC as Trados 2019, but we cannot guarantee its functioning long term. But as usual, we recommend upgrading to the latest version to benefit from our latest features and improvements.
Kind regards,
Elisa
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Manuel Delgado We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00796176 .
The case has been submitted for your Trados 2019 license. As for Trados 2014, it won't work anymore, as you already upgraded it long ago. If you are interested in using an older version, Trados 2017 might work as long as it is installed on the same PC as Trados 2019, but we cannot guarantee its functioning long term. But as usual, we recommend upgrading to the latest version to benefit from our latest features and improvements.
Kind regards,
Elisa
Elisa Maxim| RWS Group
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Great! Thanks a lot Elisa!
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