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I installed Windows 11 and now Trados Studio 2019 Freelance does not recognize my license. When trying to use "Reset License" button, I just get "An error has occurred" message.
RWS Community
I installed Windows 11 and now Trados Studio 2019 Freelance does not recognize my license. When trying to use "Reset License" button, I just get "An error has occurred" message.
Damian Zdanowicz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00796483 .
Damian Zdanowicz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00796483 .