I need to move my Trados Studio 2015 licence to a new PC. So I've tried to deactivate it both online and offline and I've also tried to reset my licence but nothing seems to work, all I get is error messages. And my licence is still active.
In short - I need help.
Julia Rowehl We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00796485 .
Julia Rowehl We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00796485 .
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