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I wanted to transfer my Trados Studio to my new computer. Therefore, I wanted to reset my licence but it says “An error has occurred. An email has been sent to support to inform them of the error.” What should I do.
RWS Community
I wanted to transfer my Trados Studio to my new computer. Therefore, I wanted to reset my licence but it says “An error has occurred. An email has been sent to support to inform them of the error.” What should I do.
Monika Malicka We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00796578 .
Monika Malicka We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00796578 .