Dear Sir/Madam,
Can you help me deactivate my license because I reset my computer without deactivating it offline?
Best regards,

Dear Sir/Madam,
Can you help me deactivate my license because I reset my computer without deactivating it offline?
Best regards,

Hello Thinh Nguyen Van ,
You may be able to reset your own license by using the Self Service option in your RWS account.
Use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions.
Best regards,
Ana-Maria Matefi
Ana-Maria Matefi | RWS Group
_____
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hello Thinh Nguyen Van ,
You may be able to reset your own license by using the Self Service option in your RWS account.
Use this KB article ( gateway.sdl.com/.../communityknowledge ) and follow the instructions.
Best regards,
Ana-Maria Matefi
Ana-Maria Matefi | RWS Group
_____
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub