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Can't reset licence - nor online/offline. Have been trying for days now (2 submissions), to no avail, am at my wits' end. Could someone please offer help?
RWS Community
Can't reset licence - nor online/offline. Have been trying for days now (2 submissions), to no avail, am at my wits' end. Could someone please offer help?
Andrea Gerardo Protti We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00796680 .
Andrea Gerardo Protti We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00796680 .