Maximum number of active projects reached

Question

I cannot create a new project in Studio 2022. I keep on getting a message stating that I have reached the maximum number of active projects for my subscription?!?!

Oana Nagy · Answer

Sonia del Couz I will need to raise an item for this with the support team. They will be touch 
 Lyds

Oana Nagy · Answer

Sonia del Couz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00798245 .

Trados Portfolio > 2. Licensing and Installation

Maximum number of active projects reached