I cannot install my Trados Studio 2021 Freelancer Plus license on my laptop. I get the message that this license is already installed on another machine and therefore it is not possible to install it on the notebook. But when I bought it there was information that this was possible. What to do? Thank you.
Vera Lucia Paula Santos We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00796917 .
Vera Lucia Paula Santos We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00796917 .
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