I received the confirmation that my purchase for upgrade Trados 2022 was processed, however, in my account my licence has not been updated yet, therefore, I do not have activation code in my Account to be found and enter for activation. I need an update my licence information in my account on your side to have the activation code for Trados 2022. Can you process it?
Hello Eva Kronauer
In order to have the 2022 license in your account you need to process the license upgrade from 2021 to 2022 as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001319
For Freelance licenses like yours it is not necessary to deactivate Studio 2021 before processing the upgrade.
Thank you,
Sorin
Hello Eva Kronauer
In order to have the 2022 license in your account you need to process the license upgrade from 2021 to 2022 as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001319
For Freelance licenses like yours it is not necessary to deactivate Studio 2021 before processing the upgrade.
Thank you,
Sorin
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