This is a request for technical support from the Trados team in connection to reactivating my licence Trados Studio 2021. Which should happen automatically and has not, despite several attempts on separate occasions.

And also a note to the company on the need to reconsider their policies for existing clients who should not be forced to pay for a support and maintenance contract in addition to the cost of the TRADOS programme simply to get a functional and direct service instead of communicating via an online forum and being repeatedly advised to sift through existing Q&A before daring to formulate a question. Our time as translators is precious too.