licence deactivation - to activate in a dfiferent computer - issue

I am not able to deactivate online my license. I need to move it to another computer.  I does not work. Need this fixed asap.

Screenshot of RWS Account page with an error message stating 'An error has occurred' and instructions to reload the page or contact support.



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[edited by: Trados AI at 2:04 PM (GMT 0) on 4 Mar 2024]
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