Hello,
I am trying to deactivate my product license, in order to activate it on my new laptop.
Unfortunately, I do not have access to my old computer and on my product page there is not the “reset license” button for this product (only for other products).
Please, can you help me?
Many thanks!
Patrizia
Patrizia Zaratti We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00797734 .
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