Hi there,
I hope you are doing well these days.
I am unable get the offline deactivation authorization but I need to release the license and use it on a different machine.
Could you please send me the offline deactivation authorization or help me otherwise in de- and reactivating my license?
Thanks very much and have a great week!
Best regards
Torsten Zein
Torsten Zein We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00797899 .
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