Hi, I've been trying to deactivate my Studio 2017 licence on a computer but I get an error message each time I try to do it online, offline or even when I try to reset the licence. I've been trying with various computers and operating systems, so I don't think it's a problem at my end. Can you help? Many thanks!
Eugenio Cattaneo We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00798482 .
Elisa Maxim| RWS Group
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