Cant deactivate a licence

Good evening, I am contacting you again because I want to deactivate a licence but I cant deactivate it through the web page, the offline deactivation button always returns an error, so if you could please deactivate it for us.


The account/licence is question is the following:

Account: National University of Córdoba
Licence: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxef21e

Thanks in advance.

Also, is there any software or app that we could use to manage the activation/deactivation of the licences, something more robust than the manager in the web page, since we manage a good number of licences and it often yields error for us.

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