Hi,
I am trying to transfer my 2019 license to a new computer; when I try to do this via the Activate button in Trados I get the following message:
And I don't seem to have the option of deactivating via my RWS Account:
Any help would be greatly appreciated.
Many thanks,
Julie
Hello Julie Napier
Try to activate your license offline as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001383
Please remove the screenshot with the license as this is a public forum.
Thank you,
Sorin
Hello Julie Napier
Try to activate your license offline as described in this article: https://gateway.sdl.com/apex/communityknowledge?articleName=000001383
Please remove the screenshot with the license as this is a public forum.
Thank you,
Sorin
Translate
