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Hello,
I just have my Computer repaired it got a new motherboard. Now I can not open my Trados Freelance 2019. Tried to deactivate my license to renew it, but nothing happens. What can I do?
RWS Community
Hello,
I just have my Computer repaired it got a new motherboard. Now I can not open my Trados Freelance 2019. Tried to deactivate my license to renew it, but nothing happens. What can I do?
Uschi Renno We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00799644 .
Uschi Renno We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00799644 .