Hi,
I want to activate my Trados Studio license on my new laptop and I reactivated it on the old laptop. There came the message that the deactivation was successful. Still the license is not available in my account. The offline deactivation does not work either. How can I get my license deactivated?
Thank you in advance for your support.
Gunther Maerz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00799898 .
Gunther Maerz We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00799898 .
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