Peter Guest 

Maybe you can provide some information to explain what happens, what operating system you have etc?

Just telling us it doesn’t work isn’t very helpful.

This my 3rd message on the subject. I have Windows 10 and Studio 2022 will not start after not using the computer for 1 week.

I have tried opening as administrator. I have deleted the apps folders and everything else and reinstalled, to no avail. On clicking on the icon or exe file it disappears, the small blue icon swirls and disappears and nothing happens. Nothing appears in the task manager. This is what is in the Trados folder.

Regards

Peter

Peter Guest 

I don't know anything about your other posts, but this post suggests you may not have done everything you could have done.  You won't get help from support until tomorrow anyway so try to help yourself... this is probably what they will do anyway.

Clean install... try the following.

1. Uninstall Studio
2. Uninstall MultiTerm

Now manually delete these folders if they are still there (back up your TMs, Termbases, AutoSuggest Dictionaries and Projects first in case you make a mistake):

c:\ProgramData\Package Cache\Trados\TradosStudio2022\
c:\ProgramData\Package Cache\Trados\MultiTermDesktop2022\
c:\Program Files (x86)\Trados\Trados Studio\Studio17\
c:\Program Files (x86)\Trados\MultiTerm\MultiTerm17\
c:\Users\%username%\AppData\Local\Trados\Trados Studio\17\
c:\Users\%username%\AppData\Local\Trados\Trados Studio\Studio17\
c:\Users\%username%\AppData\Local\Trados\MultiTerm\MultiTerm17\
c:\Users\%username%\AppData\Local\Trados\Trados Studio\17\
c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio17\
c:\Users\%username%\AppData\Roaming\Trados\MultiTerm\MultiTerm17\
c:\Users\%username%\Documents\Studio 2022\Project Templates\
c:\Users\%username%\Documents\Studio 2022\Projects\projects.xml

I think that's about it for a clean install. Then reinstall.

Peter Guest 

I don't know anything about your other posts, but this post suggests you may not have done everything you could have done.  You won't get help from support until tomorrow anyway so try to help yourself... this is probably what they will do anyway.

Clean install... try the following.

1. Uninstall Studio
2. Uninstall MultiTerm

Now manually delete these folders if they are still there (back up your TMs, Termbases, AutoSuggest Dictionaries and Projects first in case you make a mistake):

c:\ProgramData\Package Cache\Trados\TradosStudio2022\
c:\ProgramData\Package Cache\Trados\MultiTermDesktop2022\
c:\Program Files (x86)\Trados\Trados Studio\Studio17\
c:\Program Files (x86)\Trados\MultiTerm\MultiTerm17\
c:\Users\%username%\AppData\Local\Trados\Trados Studio\17\
c:\Users\%username%\AppData\Local\Trados\Trados Studio\Studio17\
c:\Users\%username%\AppData\Local\Trados\MultiTerm\MultiTerm17\
c:\Users\%username%\AppData\Local\Trados\Trados Studio\17\
c:\Users\%username%\AppData\Roaming\Trados\Trados Studio\Studio17\
c:\Users\%username%\AppData\Roaming\Trados\MultiTerm\MultiTerm17\
c:\Users\%username%\Documents\Studio 2022\Project Templates\
c:\Users\%username%\Documents\Studio 2022\Projects\projects.xml

I think that's about it for a clean install. Then reinstall.

Dear Paul.

Thank you for your reply. I have done all that but it still does not work. Then I removed anything I could find containing sdl or trados except for xliffs and the like, It still does not work.
Regards

Peter