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My computer had a problem and I lost access to my Trados license. The "reset" option isn't available on the SDL portal. How can I recover access to my Studio license? I'm desperate!
RWS Community
My computer had a problem and I lost access to my Trados license. The "reset" option isn't available on the SDL portal. How can I recover access to my Studio license? I'm desperate!
Andre Damasceno We will be pleased to help you with this problem so have logged a support case on your behalf. We do prioritise customers who have a support contract so please keep in mind it could take up to 48 hours, especially over a weekend, but rest assured we will contact you as soon as we can. You will be contacted at the email address used for this Community. Support Case Id : 00800220 .
