I had a problem with my hard disk and I was forced to replace.
I would like to install my Studio 2014 licence again, but when I go my account details (where I can find my licences, and other details, I don't see any option to deactivate. What I see is a question of "Cann't deactivate online? - Deactivate offline.
I also see Users 1/1*; In Use 1/0*; Available 0/1*; *Extra Activations, but no Reset.
Can you please help me?
Best regards.
Fernando Oliveira
Trados 2007, Trados Studio 2009, 2011 and 2014 and the third party licensing technology that supports these products are end of life and therefore end of support. The licensing technology has been decommissioned for these products which means that license activation, deactivation and license resets will no longer work on these versions.
The RWS official documentation for end-of-life can be found here: https://gateway.sdl.com/apex/communityknowledge?articleName=000002629
I'm afraid your only option to work with Trados Studio now is to install and licence the latest version which is available here: https://www.trados.com/store/
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Trados 2007, Trados Studio 2009, 2011 and 2014 and the third party licensing technology that supports these products are end of life and therefore end of support. The licensing technology has been decommissioned for these products which means that license activation, deactivation and license resets will no longer work on these versions.
The RWS official documentation for end-of-life can be found here: https://gateway.sdl.com/apex/communityknowledge?articleName=000002629
I'm afraid your only option to work with Trados Studio now is to install and licence the latest version which is available here: https://www.trados.com/store/
Paul Filkin | RWS
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Paul,
Thank you so much for your answer and also for the clarity of the options (sorry, the option!) you gave me.
Later on, I'll go to the link you provide and visit it.
Best regards.
Fernando Oliveira
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